2019 Christmas Opening Times

Cornerstone Projects will be closed from midday on Christmas Eve (24th December 2019) and will re-open at 8.30am on Thursday 2nd January 2020. Most of the utility companies are closed during this period so it makes sense for us to have some downtime during this period. You can still submit your enquiries through the website…

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ISO 9001:2015 Surveillance Audit Success

This week, we had our annual surveillance audit for ISO 9001. Although we gained a 3 Year accreditation in early September last year, this is subject to an annual assessment. The assessment is to ensure we are still using the Quality Management System that we worked hard to put in place and are making the…

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Interim Utility Search Packs

Many customers have asked us why we automatically produce and issue interim packs prior to issuing completed utility search packs. Some feel that this can cause confusion as to which pack is which, others that the emails and files clog up email inboxes and storage whilst being of little added value. Read on to see…

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A Reminder Of The New Improvements

New improvements from the Cornerstone team. We took decision to further improve our customer experience by introducing a simple but powerful mapping interface to our enquiry system. The new interface provides the following benefits: No need to provide grid references – providing a postcode will open a location map and give a grid reference. No…

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Do You Know What Else We Can Do For You?

Utility searches have been our service for nearly 15 years. In that time, we have completed over 50,000 full searches and handled well over 500,000 plans. We have been successful through the systems and processes we have built and our clients depend on us as they do not have the capacity or desire to handle…

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System Improvement Nearing Completion

Final Customer Testing We have now finished our internal testing and a small number of our customers are currently testing the new process for us so we can iron out any process issues. Feedback so far has been great and we hope to have the IT development complete in the next 2 -3 weeks and…

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New Interface Coming Soon

We have taken the decision to further improve our customer experience by introducing a simple but powerful mapping interface to our enquiry system. The new interface will provide the following benefits: No need to provide grid references – providing a postcode will open a location map and give a grid reference. No need to produce…

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Annual Customer Satisfaction Results

Our annual customer satisfaction results for 2018 are now available. This is the first time we have completed an annual survey – this was recommended by our external consultants during our successful completion of the ISO 9001 certification. The report not only provides an important benchmark on how we are performing for our customers but…

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UK Construction Events in 2019

Attending any of these upcoming construction events across the UK? As we all know, the construction industry is constantly evolving and changing, with all the latest advances in technology and fresh new ways of completing projects. One of the best ways of discovering these advances and meeting with other industry professionals is through organised events…

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A Great 2018 for Cornerstone Projects Ltd

Here’s to great achievements in 2018 and even more in 2019. Cornerstone Projects Ltd achieved so much in 2018, and here’s a reminder of what we did… • Successfully overcoming the demands of GDPR regulations. • Delivering our new Instant Access plans proposition to provide an enhanced delivery option to our discerning customers. • Enhancing…

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